Terms and Conditions of Sale

1. Introduction

At Gensuva, we specialise in the sale of RiderForm Pro jackets, offering a unique combination of aesthetic and technological features designed to enhance your daily life.

2. Contact and Customer Service

Our team is available to answer any questions or concerns from Monday to Saturday, 8 a.m. to 8 p.m. You can contact us by email at contact@gensuva.com.

3. Products

Our jackets are designed to provide an exceptional user experience, incorporating smart features such as notification display, weather updates, and more.

4. Sales Area

We deliver exclusively within the European Union, ensuring fast and secure shipping and delivery.

5. Payments

We accept a variety of payment options for your convenience, including credit and debit cards (Visa, Mastercard, etc.) and PayPal. We also offer a 4-installment payment option for easier purchasing.

6. Delivery

Your jacket will be delivered within a maximum of 5 business days, with easy and quick installation guaranteed.

7. Returns and Claims

We cover return shipping costs to ensure your satisfaction. For any return or claim, please contact us beforehand.

8. Right of Withdrawal

You have 14 days to change your mind. You may notify us of your withdrawal by emailing contact@gensuva.com.